Privacy Policy

1 Collecting, processing and storing personal data
Personal data is processed whenever this is necessary for the IT involved in the technical operation of the website or linked services (apps) or whenever such processing guarantees ease of use of the website or such services, such processing is necessary for the purpose of initiating or performing a contract and the personal data is usually provided by you for this purpose, or (generally for the purpose of maintaining the business relationship, e.g. for sending information material.

If it is necessary to forward your data to other Group companies for the above-mentioned purposes, your data can be passed on to them. Beyond that, your data will not be passed on. Your data will not be sold, rented out or made available to third parties in any other way. Personal data is only transferred to government agencies or authorities if this is necessary for compliance with mandatory national statutory provisions.

1.1 Data which we process when you use the website
Data is either recorded by you yourself or, for technical IT reasons, are generated automatically when you visit our website. In particular, technical IT data is stored temporarily in a logfile and is deleted automatically when the purpose for which they have been stored no longer applies.

  • The IP address of the requesting computer
  • Date and time of access
  • Name and URL of the file accessed
  • Website from which access was made (referrer URL)
  • Browser used and, where applicable, the operating system of your computer and the name of your access provider

We process the data stated for the following purposes:

  • To ensure that the connection to the website is established smoothly,
  • To ensure that our website is convenient to use,
  • To evaluate system security and stability.

This data processing is lawful under Article 6 (1) (f) GDPR. We have a legitimate interest to collect data for the purposes listed above. There are no situations in which we use the data collected for the purpose of drawing conclusions about you personally. In addition to this, we use cookies when you visit our website. You can find further explanations on this under item 4 of this data protection statement.

This data processing is lawful under Article 6 (1) (f) GDPR.

1.2 Transfer of data to a third country or international organization
Subject to suitable guarantees to achieve an appropriate level of data privacy, data may be transmitted to recipients in states outside the European Union (third countries) and such data is transmitted on a case-by-case basis when data is used to provide IT support within the corporate group.

2 Contact and request forms
We offer you extensive personal support. If you contact us using customecare@podoprinter.com , we will collect your first and last names for this purpose together with your email address so that we can send you a fast and personalized response to your request. The data is used to answer your request and, in cases where you may wish to become a customer, to send information on PodoPrinter BV products and services.

3 Registration on your PodoPrinter login account
PodoPrinter BV provides customers and partners with a central access point for all applications and services for collaboration purposes. Access is only available to those users who have been registered beforehand.

4 Use of Cookies
4.1 Definitions
Cookies are small files created automatically via your browser which are stored on your terminal device (laptop, tablet, smart phone or similar). Cookies do not contain viruses, Trojans or other malware.

Information is stored in cookies in connection with the specific terminal device used. This does not mean that we have immediate access to your identity. The purpose of cookies is to make it easier for you to use our services. The following types of cookies are used.

A) Cookies which are absolutely essential (technical IT cookies) are needed for the operation of a website and are essential in order to navigate on and use the functions of the website. These cookies are not stored permanently on your computer or device and are deleted when you close your browser (session cookies).

B) Statistical, analytical cookies (performance cookies) enable the number of visitors and sources of traffic to be recorded and counted in order to measure and improve the performance of the website. They are also used to find out whether any problems or errors occur on certain websites, which websites are most popular and how visitors navigate through the website. Analytical / Performance cookies are deleted after a defined retention period.

C) Tracking cookies: We don’t set so called tracking cookies on our websites.

4.2 Cookies used
We use the following cookies according to the legal basis set out in Art. 6 (1) (f) GDPR. We have a justified interest in the optimization and efficient operation of our internet presence.
We use web analysis services.

  • The IP address is anonymized immediately after it is collected via the server for collecting the tool web service provider’s data and before it is processed further.
  • The data collection server’s data is deleted within 24 hours.
  • Your full IP address is therefore not permanently stored and it is not combined with other usage data.
  • This data is stored separately from other data that you enter in the course of using our offering.
  • We cannot associate this data to a particular individual. It is collected and used solely for the purpose of making statistical analyses, such as improving the offering.
  • The web service provider’s server is in an EU member state.

By using our digital offerings you agree to your use of our website being analyzed in the manner described above.

5 Social Media
PodoPrinter BV offers you the option to recommend parts of this homepage via various external social media sites (e.g. Facebook, Twitter, Instagram, TikTok, LinkedIn YouTube etc.). Clicking on the associated button sends the Internet address of the page on which the button was clicked to the operator of the social media website. Additional data is not transmitted by PodoPrinter BV. The operator of the external social media site may collect additional data about you (e.g. set cookies or request that you log in), so please read the data protection statement of the respective provider in this regard.

6 Right of data subjects
Upon request we will inform you in writing of whether we are storing any of your personal data and, if so, which data this is. If the information stored by us is incorrect, despite our efforts to maintain accurate and up-to-date data, we will correct it upon your request. You may also request your data to be deleted or handed over and any consent you may have given for your personal data to be processed may be revoked at any time with effect for the future. You also have the general right to lodge a complaint with a supervisory authority. We would however ask you, if possible, to contact PodoPrinter BV’s Data Protection Officer (Email: b.habets@podoprinter.com, Telephone: +31615016568) to clarify the matter directly with us first. Our Data Protection Officer is always open to hearing suggestions on how we can improve our data protection standards.

7 Storage period
The criterion for the storage of personal data is the applicable statutory retention period or the cessation of the purpose, in particular if processing is lawfully based on the balance of interests addressed by Art. 6 (1) (f) GDPR. The data are routinely erased at the end of this period.

8 Data Security
We use the common SSL (Secure Socket Layer) procedure on our website in connection with the highest encryption level which is supported by your browser. You will recognize whether specific pages on our website are transmitted in encrypted form from the closed image of a lock or the lock symbol in the lower status bar of your browser.

We also employ technical and organizational security measures in order to protect your personal data against accidental or intentional manipulations, partial or total loss, destruction or unauthorized access by third parties. Our security measures are continuously upgraded in line with technological progress.