Corporate Social Responsibility

PodoPrinter BV recognized that to succeed in today’s global marketplace, corporate social responsibility must be embedded in the way we do business. It is our vision to integrate the environmental, social, and economic dimensions of sustainability into our core business strategy by ensuring that throughout our business we have a deep understanding of the megatrends that will affect our company, and society at large, for the next several decades. Our response to these megatrends must be integrated into our business’s processes, tools, and priorities.

These megatrends should not be seen as a threat, but seen as an opportunity to adapt, change and grow our business. We will integrate sustainability into our company DNA by linking it to our core strategy of material development and increasing our B2B reach. It expresses the way we think, behave and act on sustainability – every day, again and again. We are proud to say that we have a Corporate Social Responsibility policy which support the 17 interlinked United Nations global goals designed to be a “blueprint to achieve a better and more sustainable future for all”.

We acknowledge that to achieve long-term sustainable social responsibility we need to work with suppliers, employees, partners and always be customer centric. We describe sustainable social responsibility as a journey for our business that requires continuous learning, adaptation, and improvement of our basic business processes and our response to the priorities of our diverse stakeholders. We are working to optimize our impact, re-evaluate our priorities, and ensure that we are viewing our core business strategy through the lens of social responsibility.

We organize the Corporate Social Responsibility around 6 core subjects:

1.#Respect for the Environment
2.#Role in the Society
3.#Our Company Values
4.#Customer Relations
5.#Responsible Employer
6.#Fair Business Practices

The company values “Eager to learn”, “Passionate” and “Brave” very early shaped PodoPrinter. Thus leading to its successes. This history of successes and the values on which it rests will also shape us in the future. We will master our challenges how big or small they are whilst living these company values in mind and heart.

1. #Respect for the Environment

1.1 Policy

Sustainable Resource Use: we will continuously strive for reduced energy consumption, waste reduction, less water usage and sustainable development of our environmental footprint. We will ensure our waste will be separated and re-used where possible. We will promote a circular economy and drive continual improvement through the implementation of energy management systems.

Climate Change Mitigation and Adaptation: we will prevent and reduce our greenhouse gases emissions CO² continuously by using solar panels, electrify our car fleet and likewise means.

Prevention of Pollution: we shall store hazardous and combustible materials in safe, secure and ventilated areas in such a manner that they cannot escape or be accidentally released into the environment. Incompatible materials should be stored separately. All waste shall be stored to prevent its escape to the environment and disposed of in a safe and legal manner. We will make provisions for notifying the local community / authorities in case of accidental discharge or release of hazardous materials into the environment, or in the case of any other environmental emergency.
Compliance with Applicable Laws: we will comply with all applicable environmental laws, regulations, permits and standards that apply to our business.

1.2 Goal

We strive to reduce our impact on the environment by continuous improvement of our practices around natural resources. Using natural resources more efficiently, we all can live healthier lives, save money and respect the limits of the planet. Objective is to obtain DIN EN ISO14001 (Standards Environmental Management) and ISO50001 (Standards Energy Management) in our company.

2. #Role in the Society

2.1 Policy

We believe that politics are responsible for a sustainable development of the well-being of people living in a weak environment but that companies have a responsibility as well. Because of that, we will work with local administrations and organizations to achieve community goals. We are careful not to trade for short-term profit, but always to keep an eye on the long-term nature of our actions. This is very important to us, whether in the area of the environment and sustainability, in dealing with the resources of the company or in the area of our social commitment.

Future innovators: Help nurture and inspire the next generation to develop skillsets within areas such as 3D technology, engineering craftmanship, material development and CAD/CAM design. We aim to do that by sharing expertise, inviting them to our premises, host events, making our company resources available for clinics and working with research institutes, schools and universities.

Charities and sponsoring: Our projects need to be charitable. Charitable means that the project funds/project resources need to benefit several people and not just a single person. A project is charitable, if a great amount of people benefits from the project and additional donations/earnings, if existing, are used only/exclusively for the project.

Social Projects: We know that we cannot solve all problems at once but that it is important to achieve little improvements constantly. We see ourselves as committed and responsible corporate citizen. As part of its socio-political responsibility, we are committed to non-profit institutions, projects and activities. As a value-based family business, we want to take on responsibility in the social sphere in the context of our social projects. We focus on supporting local communities with our CSR actions. Our commitment does not support a single person, but a community such as organizations for needy families, children and the elderly. We encourage individual employees to active, solidarity-based action. All employees are given the opportunity to contribute within the social projects. Not only can they suggest social projects every year, a participation of our employees within social projects is strongly recommended.

When donations are made, they are bound by criteria. In principle, the following criteria apply to the awarding of donations:

Neediness
Lasting impact
Transparency, that is, the recipient and concrete purpose must be known; the purpose-built use of the donations will be trolled;
No party donations;
No grant to organizations or entities that do not have universally accepted goals.

2.2 Goal

We understand that our actions and vision play a foundational role in ensuring the success of future generations. Progress requires that we invest in the regions and locations where we operate, building healthy, resilient communities. We provide financial and societal benefit to our communities through employment, direct and indirect economic stimulation from our business activities, as well as charitable giving and social responsibility initiatives.
Social projects mean much more than just product donations or financial support. We want to engage in projects together with our employees and support volunteer organizations or clubs nearby. This means that we want to become active in areas where we as PodoPrinter expertise is in demand. Our goal is to improve the wellbeing of those in need with a long-term impact.

We ask our employees to develop initiatives to support the „Corporate Citizenship” subject.

3. #Our Company Values

3.1 Policy

Eager to learn

Across different fields of departments, our employees are connected with one another and work as one team, as one corporate entity. This is both for the benefit of our customers and of each individual – for their combined success – and it likewise means optimizing all operations at our company. We want to learn how our customers’ business operates, their needs, their challenges and can provide exactly the right solution at the right time. We want to improve ourselves by learning how to be more sustainable and act more responsible for our environment. We accept consequences from our deeds and are eager to learn from success and failures.

Accepting responsibility plays an essential role in our corporate culture. We are keen to work not only for short-term profit but always to keep in mind the long-term consequences of our actions. That is important for us, whether in the field of the environment and sustainability, when considering the company’s resources as well as where our social commitment is concerned.

As an employee of our company:

You’d like to learn
You’re trying to understand what drives us
You contribute effectively outside of your field
You enable our customers to maximize their creative potential
You are looking for simple and practical solutions to complex problems
You put forward new ideas and break the status quo

Passionate
We get things done. Achieve our objectives, fully dedicated, every day. That is what makes the employees of PodoPrinter a force you can trust.
Where markets change, where new trends emerge and customer requirements –change – we are not only on the scene but always a step ahead. We perceive trends as opportunities. For that reason, we have taken it upon ourselves to digitalize our company and have entirely transformed it within a short space of time. With digital equipment for our sales experts, customer-orientated online sales channels and optimized purchasing and material research & development management, we can reach our customers easily, wherever they are.

As an employee of our company:

You inspire others with your pursuit of operational excellence
You are fully committed to making the customer successful
You celebrate victories with usYou’re t
enacious

Brave
Courage makes us accept mistakes, dare to undertake something new and achieve our goals together.
We firmly believe that we can only make our customers more successful if we strive for new things and stay in step with the times. Our employees are thus working on new ideas and innovations for our products and solutions every day. Anyone who tries something new may sometimes fail. But this does not scare us, because only the brave will succeed. Thus our motto is always: be brave!

As an employee of our company:

You say what you think, even if it is controversial
You are responsible and show ownership
You are not asking for permission, but for forgiveness

3.2 Goal

Our values empower us to face up to and overcome the challenges of today. They are at the heart of our corporate culture and how we do business every day.

We ask all our employees to live the Company Values as they are at the heart of who we want to be.

4. #Customer Relations

4.1 Policy

Fair Marketing: We will provide education and accurate information, using fair, transparent and helpful marketing information.
Protecting Customer Health & Safety: We will minimize risks from the use of products, through design, manufacturing excellence, damage free distribution, correct and complete information provision, and if needed, provisional recall procedures.

Customer Data Protection: We ensure that we have all insights, processes and systems in place, to successfully be compliant to the EU General Data Protection Regulation (the GDPR). We will limit the collection of personal data to information that is either essential for the provision of products and services or provided with the informed and voluntary consent of the customer. We will only obtain data by lawful and fair means. We will protect personal data by adequate security safeguards.

Product Compliance: We will ensure that customer specific requirements on product safety are fulfilled. Materials supplied will not contain any substance which are prohibited by legislation or regulation applicable in the country of operation. We will review appropriate restricted substance lists and inform our customers of any substances that are prohibited or declarable when contained in material supplied. We will take care, that we will be compliant to all applicable product safety laws, regulations, permits and standards that apply to our business and customers.

Innovation: For the benefit of our customers we carry out innovative research in our certified laboratories daily. We encourage process optimization to improve customer margins through innovative specialist chemicals, right up to high-quality consumables, tools, lubricants and cleaning agents for maintenance, repair and servicing. We support a companywide idea management processes to trigger product and service innovation.
ISO Certifications: Our customers appreciate our companies to have specific ISO certification. Where possible and applicable the ISO 9001;2015 Quality Management System, ISO14001 Environmental System, ISO50001 Energy Management. We strive to obtain and maintain these certifications overtime.

4.2 Goal

We will ensure that our customer requirements are met, and that we are prepared for upcoming market trends. We will adapt and follow all applicable laws. We will monitor and take actions to keep always a one step ahead.

We ask all our employees to be customer centric in every way possible. We expect leaderships teams to manage & steer product and process compliance, facilitate all needed resources.

5. #Responsible Employer

5.1 Policy

Working Conditions and Labor Standards: we comply with all applicable international conventions and national laws regarding working conditions and labor standards.

We ensure that the same conditions are applied to all of our workers including temporary and workers who are employed through labor agencies.
Discrimination and Harassment: we will comply with all local laws and regulations regarding unlawful discrimination. We will not discriminate directly or indirectly against our employees in practices related to hiring, compensation, access to training, promotion, termination or retirement or any other operational activity based on their race, caste, national origin, religion, age, disability, gender, marital status, sexual orientation, union membership, political opinion or affiliation, or HIV/AIDS status or any other characteristics that might give rise to discrimination.

Employee Wellbeing: we will provide safe and accessible drinking water for all workers and allow reasonable access to sanitary toilet facilities throughout the working day. A safe and sanitary place shall be provided for workers’ break periods and, if appropriate, sanitary facilities for food storage shall be provided. Where accommodation is provided for workers, conditions should be in accordance with legislation.
Employee Satisfaction: we will frequently ask our employees how they feel and think about their workplace, leadership and the company. The results will be reviewed, and corrective action taken where possible.

Health & Safety Compliance with Applicable Laws: we will comply with all applicable laws regarding working conditions, including worker health and safety, hygiene and sanitation, fire safety, risk protection, and electrical, mechanical and structural safety, by implementing a structured health and safety management system.

Health & Safety Management Commitment: we will appoint a competent qualified health and safety responsible person who shall report to an appropriate level within our organization.

Investigation and Reporting of Accidents and Incidents: we will put in place processes to record and investigate accidents, near misses and first aid events. Fining employees for having or reporting accidents or near misses is prohibited.

Safe Working Environment: we will assess our work environments for health and safety hazards and eliminate, control or otherwise mitigate identified risks. These assessments shall consider all activities that have the potential to impact any person having access to the workplace or other areas owned or controlled by us. Design of work areas, processes, installations, machinery, equipment, operating procedures and work organization are considered, in relation to protecting the safety, health and well-being of their workers.

Equipment Management: we will ensure that production and associated machinery is equipped with appropriate operational safety devices, and shall be maintained, inspected and serviced on a regular basis. We practice a lockout-tagout program such that all machinery and equipment is to be shut off, locked and tagged as appropriate when maintenance or service work is performed.

Emergency Preparedness and Response: we will provide and clearly identify adequate building exits, according to the size of the buildings and number of workers present, to allow for the evacuation of buildings in an orderly fashion in the event of a fire or other emergency. We will provide fire alarms and adequate fire suppression equipment for each area of their site used by people working for or visiting us.

Provision of Personal Protective Equipment: appropriate personal protective equipment will be used where applicable, as identified through a’s risk assessment, and to meet the needs of legal compliance. This equipment will be made available to workers at no cost and maintained in a suitable condition. Provisions will be made for storing such equipment in a hygienic manner.

5.2 Goal

To meet and exceed the expectations of our stakeholders, we have made a commitment to create a supportive culture, with strong harmonized systems and processes. PodoPrinter strives to promote a culture where protection of human capital is built in our DNA. We need to work on our Health & Safety practices to do our outmost to establish a 100% safe and satisfying workplace with rigorous EHS risk management procedures and a supporting EHS facility performance, and a supportive HR department on employee satisfaction. We are commitment to eliminate hazardous substances from our products to minimize impact on human capital at our customers, our companies, our employees and suppliers.

We ask all our employees to develop initiatives to support this important core subject “Protect Human Capital” and live up to its requirements.

6. #Fair Business Practices

6.1 Policy

Applicable laws: We shall conduct our business in an ethical and fair manner and operate in full compliance with international, national and local laws and regulations that are applicable to our business operations including, but not limited to:

Anti-bribery and corruption
Anti-trust and fair competition
Export and trade
Property rights

Substances of Very High Concern & conflict minerals: our policy is that we ask our suppliers not to provide us with products which contain conflict minerals (tin, tungsten, tantalum or gold) directly derived from conflict regions. We ask our suppliers to make the appropriate review of any restricted substances and inform us of any substances that are prohibited or declarable when contained in products supplied to us. We will provide upstream suppliers on restricted substances and possible alternatives.

Code of Conduct Suppliers: we are dedicated to exceeding our customer expectations and recognizing our social responsibility. We accomplish this goal through strong collaborative partnerships with suppliers who share values of integrity, fairness, sustainable, responsible ethical principles and compliance to legislation and regulation. Our suppliers are committed, and all signed the ”Code of Conduct Supplier”.

No Forced or Child Labor: we will not use enslaved or involuntary labor of any kind, including prison labor or debt bondage. We will not be involved in human trafficking. We will not use corporal punishment, physical or psychological abuse, threats of violence, or other forms of physical or mental coercion. No original copies of employee identification documents (e.g. identity papers or passports) will be held by us. There will not be unreasonable restrictions on the ability of workers to enter or exit the workplace.

We comply with all laws preventing child labor. Only workers who meet the applicable minimum legal age requirements in the country where they are working or are at least 15 years old and are over the age for completion of compulsory education, whichever is greater, may be hired by us. We will not allow workers under the age of 18 to work during the night shift or be involved in any hazardous work as specified in ILO Convention 182 and as determined by national law.

Wages, Benefits and Working Hours: we will adhere to all applicable laws regarding working hours, wages, social security payments and overtime payments. Workers shall be paid at least the minimum legal wage. Where there is no legislated minimum wage, a wage that meets local industry standards shall be paid. Wages shall be paid promptly and in full.

We shall conduct operations in ways that limit working hours and overtime to a level that ensures humane, safe and productive working conditions.

6.2 Goal

We will ensure that we will promote social responsibility in the value chain, upstream and downstream. We ask all our employees to act responsible and fair in any business contact, partnership and transaction.

7. #CSR Governance

7.1 Governance Structure and Execution

We believe these core subjects help us to prioritize our activities, allocate resources, and decide where we need to develop key processes and metrics to track our performance today and in the future. We will periodically review and assess these subjects through an ongoing analysis to ensure that we are concentrating our work in areas that address changing risks, opportunities, and stakeholders’ expectations.

The responsibility for Corporate Social Responsibility at PodoPrinter rests with the CSR Council, which is chaired by the OWNER. Together, the members of the council ensure that social responsibility is integrated throughout our business, and that we take a consistent, high-level approach to sustainability in all businesses.

The CSR Council is responsible for setting our social, environmental and economical sustainability development. It determines CSR strategy, priorities, and goals. CSR council is accountable for the overall CSR agenda and its deliverables.

In the CSR Council, we will periodically review and assess these focus areas through an ongoing analysis to ensure that we are concentrating our work in areas that address changing risks, opportunities, and stakeholders’ expectations.

The CSR Council meets twice a year to review the CSR policy and strategy, assesses performance metrics, and reviews CSR initiatives. Each year a CSR report will be made available, containing an evaluation of our CSR initiatives, CSR performance results, CSR strategy and its organization.
We ask all stakeholders to work together with us to enable actions, that contribute to a sustainable environment, economy and society, both now and into the future.

by podoadmin

Jobs

Our culture at PodoPrinter BV:

We are eager to learn, courageous and passionate.

Everyone is encouraged to get the best out of themselves. Short lines of communication and a lot of influence on daily affairs are key. Responsibility for work and team spirit go hand in hand.

Our ultimate goal? To make 3D technology accessible to all specialists within the foot medical sector and anyone who wants to improve the function of the foot and support the human locomotor system. We do this by letting the specialist print insoles themselves with our solution that consists of a no-nonsense belt printer, unique filament and CAD software.

For the further growth of our business, we are therefore looking for :

by podoadmin

General Terms & Conditions

General Terms & Conditions of PodoPrinter B.V. of PodoPrinter B.V.
Version September 2020

These pages contains the terms and conditions (the “Terms and Conditions”) on which PodoPrinter B.V. supply any of her products and services (each a “Product”) that are listed on her website http://podoprinter.com (the “Site”) or are sold otherwise to you. Please read these Terms and Conditions carefully before ordering any Products. You should understand that by ordering any of our Products, you agree to be bound by these Terms and Conditions.

1. Applicability
1.1. These terms and conditions apply to all offers and all agreements regarding the orders of PodoPrinter B.V..
1.2. In addition to these General Terms and Conditions, explicitly defined Additional Terms and Conditions may apply to certain services and/or products. Should there be deviations between the General Terms and Conditions and the Additional Terms and Conditions, the Additional Terms and Conditions will prevail over the General Terms and Conditions, unless explicitly stated otherwise.
1.3. If any provision of these terms and conditions are invalid or invalidated, the other provisions of these General Terms and Conditions will remain in full force and PodoPrinter B.V. and its contracting party will enter into consultation for the purpose of agreeing on new provisions to replace the invalid or invalidated provisions, where the objective and meaning of the invalid or invalidated provision are considered as much as possible.
1.4. Deviation of these General Terms & Conditions is only possible after explicit confirmation by PodoPrinter B.V. in writing, in which case the other provisions of these general terms and conditions will remain in full force.
1.5. The applicability of the general terms and conditions invoked by the contracting party is explicitly rejected, unless explicitly confirmed in writing by PodoPrinter B.V..
1.6. “Contracting party” is defined as every natural person or legal person with a contractual relationship with PodoPrinter B.V..
1.7. PodoPrinter B.V. has the right to adjust these General Terms and Conditions from time to time.
1.8. By placing an order, the contracting party accepts these General Terms and Conditions.
1.9. PodoPrinter B.V. is allowed to outsource activities to third parties when carrying out an agreement with the contracting party.

2. Offers and agreements
2.1. Offers or quotations should be regarded as an invitation to the potential buyer to make an offer. PodoPrinter B.V. is in no way bound to such matters, unless explicitly confirmed in writing. Acceptation of the invitation by the potential buyer to make an offer counts as a valid offer and leads only to an agreement in case of fulfilment of the following aspects of this article.
2.2. Specific offers are valid as long as the stock permits.
2.3. A personalised quotation is valid for two (2) weeks, unless another term is mentioned in the quotation.
2.4. An offer to the potential buyer as mentioned in article 2.1 is made when:
• the potential buyer has entered his personal data on the website and the data has been sent electronically and received by PodoPrinter B.V.; the potential buyer explicitly indicated the desire, oral, email, chat, electronic data interchange (EDI), or through writing to receive a certain product and/or service, or; a quotation is signed by the buyer and received by PodoPrinter B.V. in case PodoPrinter B.V. issued a personalised quotation.
2.5. An agreement, including any change or supplementation hereto, takes first binding effect for PodoPrinter B.V. when an order confirmation has been issued to the buyer, by e-mail or other means. This agreement can be revoked by PodoPrinter B.V. in case the buyer does not meet the requirements or has failed to do so in the past. In that case, PodoPrinter B.V. will report such findings to the buyer within ten (10) days after receiving the order.
2.6. Buyer and PodoPrinter B.V. explicitly agree that, when using electronically means of communication, a valid agreement comes into effect after meeting the requirements specified in article 2.4 and 2.5. In particular the lack of a written signature does not reduce the binding force of the offer and the acceptance thereof. In that case the electronic files of PodoPrinter B.V. count, as far as the law allows, as a presumption of proof.
2.7. Buyer can’t add or remove any item to an order that has already been placed. Orders won’t be combined, before or after they’re placed, unless agreed upon in writing by PodoPrinter B.V.. All items that need to be combined have to be in one order.
2.8. PodoPrinter B.V. reserves the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to the buyer. PodoPrinter B.V. also may require verification of information prior to the acceptance and/or shipment of any order.
2.10. Information, images, oral announcements, records, etc. regarding all offers and the most relevant characteristics of the products that are provided by telephone or e-mail are always as accurate as possible. PodoPrinter B.V. does not guarantee that all offers and products completely correspond to the provided information. Deviations can never lead to reimbursement or dissolvement of the agreement.

3. Prices
3.1. All prices are expressed in Euros, in accordance with the legal regulations.
3.2. Special offers are only valid as long as the stock permits.
3.3. The buyer owes the price as defined by PodoPrinter B.V. in the order confirmation in accordance with article 2.5 of these General Terms and Conditions. Any (manipulation) errors in the quotation, such as evident flaws, can be corrected by PodoPrinter B.V., even after reaching the agreement.
3.4. Transportation costs will be separately mentioned. All transportation costs will be paid by the buyer. PodoPrinter B.V. is responsible for arranging carriage and for delivering the products, ready for unloading from the arriving means of transport, at the named place. Transportation costs may not be mentioned on the offer, quotation or order confirmation, but will be on the invoice nonetheless.
3.5. When the prices of the offered products and/or services have increased during the period between ordering and execution of the order, the buyer is entitled to cancel the order or dissolving the agreement within ten (10) days after announcement of the price increase by PodoPrinter B.V..
3.6. In the event that a PodoPrinter B.V. product is mistakenly listed at an incorrect price, PodoPrinter B.V. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. PodoPrinter B.V. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and/or credit card charged. If buyers credit card has already been charged for the purchase and the order is cancelled, PodoPrinter B.V. shall issue a credit to the credit card account in the amount of the incorrect price.

4. Payment
4.1. Orders payment term is 21 days in full. PodoPrinter B.V. can include other payment options in the future. Other payment options will be announced on the website.
4.2. In case PodoPrinter B.V. agreed on an alternative payment period, the expiration of this term automatically leads to the omission of the buyer. Alternative payment periods can only be agreed on in writing under special conditions.
4.3. Non-payment or untimely payment by the buyer leads to a due interest of 1,5% per month, from the day that the payment should have taken place, at which a part of a month counts for a full month.
4.4. The costs, both in and out of court, caused by non-fulfilment, late fulfilment or improper fulfilment of the obligations of the buyer, are payable by the buyer.
4.5. PodoPrinter B.V. is permitted, in case of untimely payment by the buyer, to directly dissolve the agreement or delay the delivery to the moment that the buyer has completed his payment duties, including the payment of due interest and other costs.

5. Delivery and delivery time
5.1. Orders will be delivered as quickly as possible. PodoPrinter B.V. aims to send the products within ten (10) working days after receiving the order and down payment. The final delivery date is thirty (30) days after receiving the order, not including down payments, at which the final delivery date is thirty (30) days after receiving the payment. An agreed delivery time is always indicative and neither a deadline, nor can any rights be derived from exceeding the delivery time. PodoPrinter B.V. can announce information regarding delivery times on the website or by other written means. Such information is always indicative.
5.2. In the exceptional case that items cannot be shipped in the desired period, PodoPrinter B.V. will contact the buyer beforehand to try to arrive at an agreement on how to process, including the option to cancel the order.
5.3. Orders are shipped to the delivery address noted in the buyer order. For international orders, buyer is also responsible for any tariffs, taxes, fees, VAT, duties due upon receipt.
5.4. Immediately after the goods have been delivered, the buyer bears the risk for all direct and indirect damage that maybe caused to or by these goods or components. The buyer also bears the risks of transportation from the moment of delivery. Buyer is responsible for filing any claims against carriers for damaged and/or lost shipments.
5.5. PodoPrinter B.V. is not responsible for delays, loss or damage from shipments sent to incorrect, invalid addresses or correct addresses. Orders may end up being returned for various reasons including: non-payment of tariffs, incorrect address, unclaimed at post office, etc. If a package is returned or rejected, the buyer will be contacted and will have to pay for re-shipment postage.

6. Revoke rights
6.1. The buyer may exercise his revoke right within seven (7) working days after delivery of the product, without penalty and without stating reasons. The buyer can claim guarantee provisions only when the product and the packaging are returned within this period in original, complete, undamaged and unused conditions. All sent documentation, proof of guarantee and packaging materials should be included in the return delivery.
6.2. PodoPrinter B.V. is never liable for any damage, theft or loss of the product or packaging during the return delivery.
6.3. The costs of the return delivery of the product are for the buyer.
6.4. In case the buyer exercised his revoke right as mentioned in the previous articles, PodoPrinter B.V. will have to reimburse the cash value of the delivered goods within thirty (30) days after the products have returned to PodoPrinter B.V..

7. Returning products
7.1. Upon delivery of the goods the buyer inspects the conditions of the goods. In case damage has been inflicted to the goods of materials, the buyer will take all possible provisions to obtain compensation from the transporter.
7.2. All goods are checked before they are sent out. In the unlikely event that goods are faulty, they must be returned to PodoPrinter B.V. at the address listed on the order invoice. Returning products is only possible in combination with an original invoice and original, complete and undamaged products.
7.3. PodoPrinter B.V. does not take back any assembled machine or opened PodoPrinter B.V. kits. Product that are with a total value below € 50,00 cannot be returned to PodoPrinter B.V..
7.4. Missing parts should be mentioned in writing or by e-mail to PodoPrinter B.V. within fourteen (14) days after the delivering date.
7.5. Defective products manufactured by PodoPrinter B.V. will be replaced with the same, if they are send back within one (1) month after delivering and if PodoPrinter B.V. concludes that the product is indeed defective. PodoPrinter B.V. will not accept goods that have clearly been used more than the amount needed to evaluate their functionality. If the goods are found to be in working condition, and the lack of functionality is a result of lack of knowledge or assembly error on the buyers part, no refund will be made, but the goods will be returned to the buyer at their expense. If there is evidence that the product has been modified or that a fix has been done on it, PodoPrinter B.V. will not be made responsible and therefore will not provide an exchange.
7.6. Order cancelations or refunds apply with the following conditions: 1. – When PodoPrinter B.V. can no longer provide one or more items of the actual order (i.e. discontinued parts). 2. – When one or more items of the actual order are not expected to be shipped within 30 days or more. 3. – When one or more items of the actual order is marked as In Stock but was actually Out of Stock.
7.7. Return shipment is the responsibility of the buyer. All returns are credited as store credit upon receipt. A return merchandise authorization (RMA) is required for returns.
7.8 Return shipment is only possible if PodoPrinter B.V. has been informed beforehand with a clear definition of the reason(s) of returning the shipment, be it partially or complete. The buyer cannot claim any rights if the goods arrived unannounced.

8. Ownership
8.1. The ownership of the products, whether handled or unhandled, is transferred to the contracting party at the moment that the buyer pays PodoPrinter B.V. the full amounts payable pursuant to the agreement, including interest, costs and damages from products and/or services from this order, previous orders and future orders.
8.2. The buyer is not permitted to resell the products, even after the ownership of the goods have been transferred to the buyer, unless PodoPrinter B.V. has giving a written consent. 8.3 An application to instigate insolvency proceedings against the seller shall authorize the seller to provide delivery and services only after full receipt of payment or to provide delivery and services conditional upon payment-performance.

9. Guarantees and liability
9.1. Warranty for SOLE PodoPrinter (3D printer hardware) is two years after delivery date. Filament performance (e.g. quality insole production) is guaranteed one year after production date of filament.
9.2. PodoPrinter B.V. is never bound to financially compensate the buyer or other parties, unless the damage was caused by intention or guilt. PodoPrinter B.V. is not liable for any indirect loss or damage incurred or damage regarding loss of income or profit.
9.3. In case PodoPrinter B.V. is obliged to financially compensate the buyer, the amount will always be limited to the invoice amount related to the product and/or service that caused the damage.
9.4. The guarantee of PodoPrinter B.V. does not apply if:
– the defects are (partly) the result of normal wear, injudicious or incorrect handling or use, injudicious or incorrect maintenance;
– the product is employed for purposes other than normal purposes or used incorrectly;
– the buyer or the end user does not strictly observe the operating instructions provided by PodoPrinter B.V.. – unsuitable or improper use or incorrect installation or commissioning by the purchaser or a third party, failure to use original parts and materials, unsuitable operating supplies, faulty construction work, unsuitable subsoil, failure to back up or inadequate backing up of data by the purchaser; failure to check or inadequate checking of programs and data for computer viruses by the purchaser, unusual effects of any kind (e.g. vibrations from other assemblies, ingress of foreign matter), chemical, electrochemical or electrical influences – unless the seller is to blame for them..
– If the purchaser or a third party carries out repairs improperly, the seller shall not be liable for the resultant consequences. The same shall apply to changes to the supplied article that have been made without the prior consent of the seller
9.5. When guarantee provisions are exercised, PodoPrinter B.V. can do the following:
– adjust the amount on the invoice;
– replace the delivered item by an article with equal specifications, or repair the delivered item, in which case the delivered item should be sent back to PodoPrinter B.V.
– take back the delivered item and revoke the agreement, while reimbursing the paid amount by the buyer, without being obliged to financially compensate the buyer for any damage. The buyer is obliged to give PodoPrinter B.V. three (3) possibilities to repair any deficiencies.
9.6. The buyer does not hold PodoPrinter B.V. liable for any claims resulting from third parties, unless the law strictly prohibits such damages and costs to be accounted to the buyer.
9.7. It is possible that PodoPrinter B.V. places links on its website to other websites that could be of interest for a visitor. Such links are solely informative. PodoPrinter B.V. is not liable for the content of the linked websites or the usage thereof.

10. Software
10.1 Buyer guarantees that third parties do not (and cannot) acquire knowledge of any information of a confidential nature provided by PodoPrinter B.V. – or of information obtained from PodoPrinter B.V. and arising from the implementation of the agreement – due to its actions and/or omissions and/or those of its employees and/or other auxiliary persons. Information is in any case deemed to be confidential if that information has been designated as such by PodoPrinter B.V.. Software, source codes, access codes and identification codes are in any case designated as confidential. Buyer is in default by operation of law for any violation of this article and owe PodoPrinter B.V. an immediately due and payable fine of EUR 100,000.00 for each violation and of EUR 5,000.00 for each day that the violation continues, notwithstanding buyer’s obligation to cease and not resume any violation, compensate PodoPrinter B.V. for losses resulting from each violation and account for and surrender any advantages resulting from each violation to PodoPrinter B.V.. 10.2 Buyer allows PodoPrinter B.V. to collect information obtained (not personal data) during the term of the agreement for the purpose of improving its software. 10.3 PodoPrinter B.V. and buyer mutually agree to act in accordance with the legislation in the field of the protection of personal data. 10.4 PodoPrinter B.V. shall not disclose buyer’s personal data to third parties without the express (written) consent of buyer or in the event of a legal obligation and shall not use such data for purposes other than those agreed upon. PodoPrinter B.V. shall take into account the necessity and the nature of the agreement concluded with buyer, as well as the purpose for which the personal data are originally collected or are used as well as the period of time necessary for the data to be kept for that purpose. 10.5 PodoPrinter B.V. has taken appropriate technical and organisational measures to protect the personal data of buyer against loss or any form of unlawful processing. 10.6 PodoPrinter B.V. is entitled to engage third parties in the context of the execution of a distance contract. Should this third-party process personal data of buyer, PodoPrinter B.V. requires the consent of buyer. By entering into an agreement with PodoPrinter B.V., buyer agrees to the processing of personal data by possibly engaging third parties.
10.7 Buyer is free to engage an independent expert during the term of the agreement to verify (or have verified) compliance by PodoPrinter B.V. with regard to the processing of personal data. In such a case, buyer shall bear the costs. 10.8 PodoPrinter B.V. processes the personal data of buyer only within the European Economic Area, unless PodoPrinter B.V. and buyer have made other written agreements in this respect. With due observance of the Law, PodoPrinter B.V. shall report any data breaches to the Dutch Data Protection Authority. In such a case, PodoPrinter B.V. shall inform buyer of this in a timely and complete manner. The policy rules on the obligation to report data breaches of the Dutch Data Protection Authority provide more information about this. In order to determine whether there has been a data breach, PodoPrinter B.V. (and buyer) must make use of the provisions of the GDPR and/or the policy rules on the obligation to report data breaches. PodoPrinter B.V. (and buyer) shall consider all security incidents that at any time break the protection of personal data or that expose the personal data to loss or unlawful processing as ‘data breach’ (for example the loss of a USB stick or computer, burglary by a hacker, sending an email in which the email addresses are visible to all addressees, a calamity such as fire in a data centre or a malware infection). 10.9 The obligation to report data breaches does not apply where the breach is unlikely to pose a high risk to the rights and freedoms of individuals. 10.10 If buyer becomes aware of a data breach, this must be reported to the Dutch Data Protection Authority as soon as possible, where possible within 72 hours. If this does not succeed, buyer must provide an explanation for the delay. 10.11 PodoPrinter B.V. is obligated to perform an assignment entailing the development of software to the best of its abilities and with due care on the basis of information provided by buyer, the accuracy, completeness and consistency of which buyer guarantees, and on the basis of functional specifications recorded upon entering into the agreement. 10.12 PodoPrinter B.V. has the right, but is not obligated to inspect the accuracy, completeness and consistency of the information and functional specifications provided by buyer and has the right to suspend the performance of the agreed-upon assignment until buyer has corrected the imperfections discovered by PodoPrinter B.V.. 10.13 Notwithstanding article 5, buyer has the non-exclusive right under the agreement to use software provided to and/or accessible by buyer exclusively during the term and with due observance of the agreement on the processing units and/or for the connections for which the right of use has been granted. 10.14 Buyer does not have the right to modify, expand, sell, rent out or dispose of (carriers of) the software and information contained therein or to apply it in other software, provide it to third parties, use it for the benefit of third parties and/or make it accessible to third parties, nor the right to establish a limited right on (carriers of) the software. 10.15 Buyer is forbidden to multiply, modify or expand the software and accompanying documentation or to apply the software and accompanying documentation in other software with the exception of the creation of a backup for its own use. At the end of the right of use buyer is obligated to hand over all carriers of the software developed, provided and/or accessible under the agreement and information contained therein to PodoPrinter B.V., or at any rate to remove this software and information contained therein from buyer’s carriers without keeping a copy of it. 10.16 PodoPrinter B.V. does not guarantee that the software and services provided by it function faultlessly and without interruptions (for example if non-common or out-of-date operating systems, browsers, plugins, scripts, other software, and hardware are used). PodoPrinter B.V. endeavours to remedy the deficiencies which buyer properly informs it of in writing by sending a letter by registered mail within fourteen days after delivery of the supplied goods or after the end of the performed work, or if it concerns a deficiency that was not observable upon delivery without delay but at the latest within fourteen days after the deficiency was first observed, within a reasonable period of time if it concerns software developed by PodoPrinter B.V. itself. Remedy may be suspended until a new version of the software is put to use. If software is developed on the instructions of buyer, PodoPrinter B.V. shall charge the expenses of remedy to buyer according to usual rates. In the event of any additions or comments from buyer with respect to software made available to Buyer by PodoPrinter B.V., PodoPrinter B.V. is free to make or implement any changes or amendments to the software. 10.17 Buyer accepts the software in the condition it is in at the moment of delivery, with all observable and non-observable deficiencies. An acceptance test shall not be performed. The software and connected products are provided to buyer only once. Notwithstanding any other written agreement buyer does not have a right to deliver or otherwise provide the source code and technical documentation of software developed and/or provided under the agreement and/or within the framework of the agreement. If installation of the software has been agreed, at the first request of PodoPrinter B.V. buyer will provide access to the relevant computer or local network in order to be able to implement the agreed installation work adequately and properly. 10.18 PodoPrinter B.V. is not liable if the operating system of buyer is incompatible with the software developed by PodoPrinter B.V. or provided for use, or the relevant computer of buyer does not have the minimum specifications with which the software of PodoPrinter B.V. normally works and operates. 10.19 Unless otherwise agreed in writing, PodoPrinter B.V. is not obliged to conduct maintenance or to provide support in relation the software provided/to be provided to buyer or to release new versions thereof. PodoPrinter B.V. is also not obliged to offer or to accept an agreement with respect to maintenance or support concerning this (or new versions of) software after developing, providing and/or making (new versions of) software accessible. 10.20 Notwithstanding another written agreement, PodoPrinter B.V. is not obligated to perform maintenance or provide support with respect to the supplied services or services to be supplied. After an agreement to the effect of developing, providing and/or making accessible of (new versions of) software has been effected, PodoPrinter B.V. is not obligated to offer or accept an agreement to the effect of maintaining or supporting (the new versions of) that software. If and to the extent that support has been agreed between PodoPrinter B.V. and buyer in respect of the software, PodoPrinter B.V. shall endeavour to conduct this free of charge, unless the scope of the support required by buyer exceeds the bounds of reasonableness and fairness, in which case PodoPrinter B.V. is entitled to charge a reasonable fee to buyer. If support is used, PodoPrinter B.V. shall act in accordance with the provisions of Article 9, as mentioned above (GDPR). If, after termination or dissolution of the agreement with PodoPrinter B.V., buyer concludes a new agreement with PodoPrinter B.V. at any time, buyer shall, in addition to a renewed right to use the licence, also (again) be entitled to updates.

11. Force majeure
11.1. In case of force majeure, PodoPrinter B.V. is not obliged to fulfil its obligations to the buyer. The respective obligations will be postponed for the entire duration of the force majeure and the delivery period shall be extended appropriately. The seller shall inform the purchaser of when such circumstances start and end as soon as possible. If the event lasts for more than 6 months, the seller shall also be authorized to terminate the contract.
11.2. In these terms and conditions, force majeure is understood to mean any circumstance that is independent of the will of PodoPrinter B.V., even if this could have been foreseen when the agreement was entered into, which temporarily or permanently hinders the fulfilment of the agreement, including but not limited to war, a threat of war, civil war, riots, industrial actions, work member exclusion, transport difficulties, fire, days not worked because of unsuitable weather and other disruptions to the business of PodoPrinter B.V. or its suppliers.

12. Intellectual property
12.1. The buyer explicitly acknowledges that all intellectual or industrial property rights relating to the products to be delivered pursuant to the agreement and or associated designs, documentation, reports, offers and associated preparatory material lie exclusively with PodoPrinter B.V., suppliers or other entitled parties.
12.2. Intellectual property rights include patents, copyrights, trademarks and other (intellectual property) rights, including technical and commercial know-how, methods and concepts.
12.3. The buyer is not allowed to modify any intellectual property rights as described in this article, for instance multiplication without explicit written approval from PodoPrinter B.V., its suppliers or other entitled parties.
12.4. The entire content of the PodoPrinter B.V. websites, including but not limited to text, graphics or code is copyrighted as a collective work under Dutch law and other copyright laws, and is the property of PodoPrinter B.V.. The collective work includes work that is licensed to PodoPrinter B.V.. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with PodoPrinter B.V. or purchasing PodoPrinter B.V. products. The buyer may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for buyers own non-commercial use, or to place an order with PodoPrinter B.V. or to purchase PodoPrinter B.V. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by PodoPrinter B.V..
12.5 PodoPrinter B.V. is a registered trademark and may only be used by third parties after explicit and written approval by PodoPrinter B.V.

13. Personal data
13.1. PodoPrinter B.V. will process the personal data of the buyer in accordance with her privacy statement, which is stated on the website.
13.2. PodoPrinter B.V. fully respects the applicable laws and regulations regarding the processing of personal data.

14. Applicable law and rights
14.1. Dutch law applies to the offers/agreement and further agreements.
14.2. The applicability of the Vienna Sales Convention (CISG) and the 1980 U.N. Convention on contracts for international sale of goods are explicitly excluded.
14.3. All disputes, of whatever nature – including those that are only considered by one of the parties as such – which occur with reference to the offer/agreement and further agreements between the parties, are settled by a competent court in the district where PodoPrinter B.V. is situated, unless the law explicitly appoints another court.
14.4 Any cause of action or claim the buyer has with respect to the websites or otherwise with respect to PodoPrinter B.V. (including but not limited to the purchase of PodoPrinter B.V. products) must be commenced within one (1) year after the claim or cause of action arises. PodoPrinter B.V.’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. PodoPrinter B.V. may assign its rights and duties under this Agreement to any party at any time without notice to the buyer.

15. Use of the websites
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a PodoPrinter B.V. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. The buyer may not upload to, distribute, or otherwise publish through the website any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. The buyer may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

16. Participation Disclaimer
PodoPrinter B.V. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. The buyer acknowledges that by providing the ability to view and distribute user-generated content on the site, PodoPrinter B.V. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, PodoPrinter B.V. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to PodoPrinter B.V. in its sole discretion.

17. Indemnification
The Buyer agrees to indemnify, defend, and hold harmless PodoPrinter B.V., its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to buyers account (including negligent or wrongful conduct) by the buyer or any other person accessing the site using buyers Internet account.

18. Miscellaneous
PodoPrinter B.V. resides at (5651CA) Eindhoven, Zwaanstraat 31 F and is registered at Chamber of Commerce under company number 75275333. VAT nr of PodoPrinter B.V. is NL860219094B01 .
Please send all correspondence regarding these General Terms and Conditions to PodoPrinter B.V. at the address mentioned above or the address in the place as mentioned in this Terms and Conditions.

19. Entry into force
These terms and conditions will enter into force as of 01-10-2020. They have been deposited at the Chamber of Commerce.

by podoadmin

Our solution

How does a 3D insole printer work?

Our SOLE by PodoPrinter solution is a unique combination of a 3D belt printer, dedicated foaming filament and specialized insole CAD software. You can scan with almost any device, 2D or 3D scanners, and use our integrated easy workflow without knowledge of 3D printing. Simply with the push of a button. Black is the color we started with, but in the meantime, our 3D print filament is also available in colors like red, green and blue. The top of the insole can be provided with a cover, in case your customer prefers to have insoles with his own design.

What are the benefits of a SOLE by PodoPrinter, 3D insole printer compared to the traditional milling method?

The list of benefits is almost non-exhaustive. From loads of waste to almost no waste, when you compare this production method with the traditional milling machine. Imagine no longer needing to wear any safety clothing and there being no dust at all! The design time per pair is 2-3 minutes and a 24/7 unmanned production gives you extra time for your client. And yes, you can apply conventional glue and other materials to our 3D insole.

What can our 3D insole printer do for your client?

If you are a doctor, a podiatrist or a sports physical therapist, you will benefit from our innovative method of detailed production. A 3D printed insole can correct foot deformities, helping the foot or ankle function better or providing support to the ankle. It even reduces the risk of injury. Specialists may prescribe orthotics to treat a number of medical conditions. Examples are: Arthritis, which can cause discomfort in the feet and ankles or poor positioning that orthotics may help to correct. When poor positioning of the feet causes back pain due to a lack of cushioning or arches that roll inward, orthotics can lessen the pain. A person diagnosed with diabetes can lose sensation in their feet, also called diabetic neuropathy. Orthotics can help to reduce excess stress and pressure that can lead to foot ulcers. So, whether your client has a condition with a medical cause, or perhaps desires increased comfort, or even an improvement in their sport performance, SOLE by PodoPrinter is your solution.

How much does a SOLE by PodoPrinter cost?

Your financial Return On Investment of SOLE by PodoPrinter is an increase of turnover and a decrease of expenses. It is dependent on your business plan, country regulations and local health insurance. We provide support in developing your financial plan if needed. In addition, the 3D SOLE printer gives an ultimate professional look and feel to your practice. Show it to your client, be proud of your innovative working style!

Software PodoCAD

Our 3D Printer comes with dedicated software called PodoCAD. This software sends the data for the actual insole print from your scan device to the 3D printer. During the lifetime of your 3D printer, we will keep the firmware, needed for your print device, continuously up-to-date. New features based on customer requirements will be developed, and on a regular basis provided to the whole SOLE by PodoPrinter community. The moment you start working with your SOLE 3D printer, we will guide you through the process of installation and activation if required.

Let’s talk numbers!

The average weight of a 3D printed insole is 44g. Within 24 hours you can print 10 pairs of insoles, with a cycle time printing time per insole of 68 minutes. The SOLE by PodoPrinter prints 192 hours without loading filament and one spool of filament of 4.2 kg equals 43 pairs of insoles.

by podoadmin

Distributors

Want to know more about our sales network?

If possible, we sell the SOLE by PodoPrinter straight from our HQ in the Netherlands. Our aim is to provide first line support, and therefore we depend on a network of regional independent distributors throughout Europe and worldwide. SOLE by PodoPrinter is booming and we are constantly enlarging our distributor network. If you are interested in cooperation with PodoPrinter in your country, please send us your request. If you would like to purchase our 3D insole printer for your personal practice, you can find your local distributor here or send us your inquiry.

Send inquiry

Why become a distributor?

eminent market demand from your customers
enrichment of your product sales portfolio
sell a unique innovative “insole” proposition

Our distributors

will deliver excellent customer care position
are responsible for sales in their area
work with foot specialists

We at PodoPrinter will

provide second and third line support
collaborate closely on all aspects of marketing, fairs, sales (provide leads), training and more

Tell me all about it

Europe

The Netherlands

Poland

Belgium

United Kingdom

Italy

France

Foot Facilities B.V.
Mercuriusplein 5
5971 LW Grubbenvorst
Netherlands

Barry Wojciech Barycz
ul. Sportowa 11
43-100 Tychy
Poland

OMD3D
Karel v.d Slotenstr. 12
9308 Hofstade
Belgium

Ortho3D Ltd
Kemp House 160 City Road
EC1V 2NX London
United Kingdom

PEDSAN S.R.L.
Via Sandro Penna 112
06132 Sant’Andrea delle Fratte (PG)
Italia

Crispin Medical
ZI La Bergerie 2 rue Edouard Branly
49280 LA Seguiniere
France

+31 (0) 61 609 04 83
info@footfacilities.nl

+48 669 266 005
info@barry.com.pl

+32 474 034 360
sales@omd3d.com

+44 114 2421697
info@ortho3d.co.uk

+39 075 5289118
info@pedsan.it

+33 (0)2 41 58 81 45
contact@crispin-medical.com

Spain

Ortoiberica S.L.
Parque Tecnológico de Asturias
Parcela 1 – 33428 Llanera
Principado de Asturias
España

+34 985 79 48 00
welcome@ortoiberica.es

Rest of the world

Australia

EVOK3D
2/12 – 16 Ricketts Rd,
Mt Waverley VIC 3149
Australia

+61 1800 386 533
sales@evok3d.com.au

by podoadmin

Home

Zero Waste compared to milling methode

No 3D printing knowledge required

More time available for customers

100% Dust-free production. No dust extraction system needed

Enables inhouse production, making you independent

Minimal product modification due to efficient production process

by podoadmin

Privacy Policy

1 Collecting, processing and storing personal data
Personal data is processed whenever this is necessary for the IT involved in the technical operation of the website or linked services (apps) or whenever such processing guarantees ease of use of the website or such services, such processing is necessary for the purpose of initiating or performing a contract and the personal data is usually provided by you for this purpose, or (generally for the purpose of maintaining the business relationship, e.g. for sending information material.

If it is necessary to forward your data to other Group companies for the above-mentioned purposes, your data can be passed on to them. Beyond that, your data will not be passed on. Your data will not be sold, rented out or made available to third parties in any other way. Personal data is only transferred to government agencies or authorities if this is necessary for compliance with mandatory national statutory provisions.

1.1 Data which we process when you use the website
Data is either recorded by you yourself or, for technical IT reasons, are generated automatically when you visit our website. In particular, technical IT data is stored temporarily in a logfile and is deleted automatically when the purpose for which they have been stored no longer applies.

The IP address of the requesting computer
Date and time of access
Name and URL of the file accessed
Website from which access was made (referrer URL)
Browser used and, where applicable, the operating system of your computer and the name of your access provider

We process the data stated for the following purposes:

To ensure that the connection to the website is established smoothly,
To ensure that our website is convenient to use,
To evaluate system security and stability.

This data processing is lawful under Article 6 (1) (f) GDPR. We have a legitimate interest to collect data for the purposes listed above. There are no situations in which we use the data collected for the purpose of drawing conclusions about you personally. In addition to this, we use cookies when you visit our website. You can find further explanations on this under item 4 of this data protection statement.

This data processing is lawful under Article 6 (1) (f) GDPR.

1.2 Transfer of data to a third country or international organization
Subject to suitable guarantees to achieve an appropriate level of data privacy, data may be transmitted to recipients in states outside the European Union (third countries) and such data is transmitted on a case-by-case basis when data is used to provide IT support within the corporate group.

2 Contact and request forms
We offer you extensive personal support. If you contact us using customecare@podoprinter.com , we will collect your first and last names for this purpose together with your email address so that we can send you a fast and personalized response to your request. The data is used to answer your request and, in cases where you may wish to become a customer, to send information on PodoPrinter BV products and services.

3 Registration on your PodoPrinter login account
PodoPrinter BV provides customers and partners with a central access point for all applications and services for collaboration purposes. Access is only available to those users who have been registered beforehand.

4 Use of Cookies
4.1 Definitions
Cookies are small files created automatically via your browser which are stored on your terminal device (laptop, tablet, smart phone or similar). Cookies do not contain viruses, Trojans or other malware.

Information is stored in cookies in connection with the specific terminal device used. This does not mean that we have immediate access to your identity. The purpose of cookies is to make it easier for you to use our services. The following types of cookies are used.

A) Cookies which are absolutely essential (technical IT cookies) are needed for the operation of a website and are essential in order to navigate on and use the functions of the website. These cookies are not stored permanently on your computer or device and are deleted when you close your browser (session cookies).

B) Statistical, analytical cookies (performance cookies) enable the number of visitors and sources of traffic to be recorded and counted in order to measure and improve the performance of the website. They are also used to find out whether any problems or errors occur on certain websites, which websites are most popular and how visitors navigate through the website. Analytical / Performance cookies are deleted after a defined retention period.

C) Tracking cookies: We don’t set so called tracking cookies on our websites.

4.2 Cookies used
We use the following cookies according to the legal basis set out in Art. 6 (1) (f) GDPR. We have a justified interest in the optimization and efficient operation of our internet presence.
We use web analysis services.

The IP address is anonymized immediately after it is collected via the server for collecting the tool web service provider’s data and before it is processed further.
The data collection server’s data is deleted within 24 hours.
Your full IP address is therefore not permanently stored and it is not combined with other usage data.
This data is stored separately from other data that you enter in the course of using our offering.
We cannot associate this data to a particular individual. It is collected and used solely for the purpose of making statistical analyses, such as improving the offering.
The web service provider’s server is in an EU member state.

By using our digital offerings you agree to your use of our website being analyzed in the manner described above.

5 Social Media
PodoPrinter BV offers you the option to recommend parts of this homepage via various external social media sites (e.g. Facebook, Twitter, Instagram, TikTok, LinkedIn YouTube etc.). Clicking on the associated button sends the Internet address of the page on which the button was clicked to the operator of the social media website. Additional data is not transmitted by PodoPrinter BV. The operator of the external social media site may collect additional data about you (e.g. set cookies or request that you log in), so please read the data protection statement of the respective provider in this regard.

6 Right of data subjects
Upon request we will inform you in writing of whether we are storing any of your personal data and, if so, which data this is. If the information stored by us is incorrect, despite our efforts to maintain accurate and up-to-date data, we will correct it upon your request. You may also request your data to be deleted or handed over and any consent you may have given for your personal data to be processed may be revoked at any time with effect for the future. You also have the general right to lodge a complaint with a supervisory authority. We would however ask you, if possible, to contact PodoPrinter BV’s Data Protection Officer (Email: b.habets@podoprinter.com, Telephone: +31615016568) to clarify the matter directly with us first. Our Data Protection Officer is always open to hearing suggestions on how we can improve our data protection standards.

7 Storage period
The criterion for the storage of personal data is the applicable statutory retention period or the cessation of the purpose, in particular if processing is lawfully based on the balance of interests addressed by Art. 6 (1) (f) GDPR. The data are routinely erased at the end of this period.

8 Data Security
We use the common SSL (Secure Socket Layer) procedure on our website in connection with the highest encryption level which is supported by your browser. You will recognize whether specific pages on our website are transmitted in encrypted form from the closed image of a lock or the lock symbol in the lower status bar of your browser.

We also employ technical and organizational security measures in order to protect your personal data against accidental or intentional manipulations, partial or total loss, destruction or unauthorized access by third parties. Our security measures are continuously upgraded in line with technological progress.

by podoadmin